Installing and Upgrading

What steps can I take to avoid losing my fill-up data when upgrading to a newer version of AccuFuel?

  1. Back up your iPhone or iPod touch by performing a full sync with iTunes before installing any application updates.
  2. Disconnect your iPhone or iPod touch and install the update using the App Store on the device.
  3. Run the updated software on your device. If you did not lose any data, then you are finished. If you did lose your data, you can restore it from the backup you made in step 1. If you just reconnect and sync though, you'll lose your backup data too because iTunes will overwrite it with the current data (which was lost). So, to prevent that, you need to do the following:
    • Disable automatic syncing in iTunes for your iPhone or iPod touch before re-connecting your device. You can do this by going into iTunes Preference -> Synching and check "Disable automatic syncing for all iPhones and iPods."
    • Connect your iPhone or iPod touch and wait until it appears in iTunes.
    • Right-click (or hold down control and click) on the iPhone or iPod touch and select "Restore from Backup..." This will start a restore which will return your device to the state it was in before installing the updated application.

-NOTE: With AccuFuel 1.1.1 or newer, you can also take an active step in preventing data loss by exporting fill-ups to an email. Please read the "Can I export my fill-up data?" for instructions on how to do this. We are working on the next update to AccuFuel which will allow you to re-import this exported data.

Is AccuFuel 1.1.1 a free update to previous owners of AccuFuel?

Yes. We recommend first synchronizing your iPhone/iPod touch with iTunes before performing the update. Please make sure that you do not delete the application. Deleting your application (if you read the small print of the pop-up window that appears) will not only delete your application, but also the associated data. Also, please do not turn off your iPhone or otherwise use it during the update. Some users have experienced problems by not allowing the update to finish completely before using their iPhone/iPod touch.

Additionally, if the update does not already show up in the App Store on your device, just search for "AccuFuel" in the App Store. Once you've found it, press the $0.99 button and then "Buy Now". It will prompt you for your account password. After you enter your password, a pop-up screen will appear to say that you've already purchased this application and you can then download it for free.

The latest version of AccuFuel doesn't automatically show up in my updates, can I still install it?

Yes. Search for AccuFuel in the App Store, click the $0.99 button, then "Buy Now". It should prompt you for your password. As long as you use the same account you originally did, it will recognize that you've already purchased the application and allow you to download it again for free.

Can I re-download AccuFuel without being charged again?

As long as you use the same account you originally did, it will recognize that you've already purchased the application and allow you to download it again for free.

I just purchased AccuFuel and it won't start. What do I do?

- This problem appears to happen randomly with any application (not just AccuFuel) downloaded from the App Store. In most cases, this problem can be remedied by powering off your iPhone/iPod touch and turning it back on again (it sometimes takes a couple times of doing this to work).

-If this does not solve the problem, please try removing the application and downloading it again. As long as you use the same iTunes Account ID, you should not be charged again.